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FAQ

mother and child

 

While we use a preschool curriculum in our older classrooms, we call ourself a child care center because of our non-traditional hours and all-day format.  A typical preschool has morning and afternoon sessions and is not open all day.

In accordance with the Utah State licensing standards staff in child care/preschool must be 18, be high school graduates and take 20 hours of training annually. In addition to this, our program follows NAEYC standards for hiring which is assistant teachers either are working on a degree, have an AA or Child Development Associate. Our teachers either have or are working on degrees in a child related field. All of our staff must have previous experience working with children. Visit our Staff Bios page to learn more about staff qualifications.

We do not have a traditional waiting list. We are a program for students so we enroll children each semester according to the student parent's class schedule. If we cannot accommodate your requested schedule, you may choose to be placed on a 'list' for a spot that may become available later in the semester. Check for current openings. We may also direct you to the Center for Child Care and Familiy Resources where they will try to help you find another option for immediate care.

Even in your child's absence, we still have to staff as though your child is attending, and because we are still holding the spot for your child whether or not they attend.  There are no deductions in tuition for vacations or illness absences.

We understand that class schedules can change, and we will accommodate those changes pending availability and the Director’s approval.  All changes to your schedule shall be submitted on the “Schedule Change Request” form and (if approved by the director) will become an amendment to your Service Agreement.  Also, please note that after the first schedule change, all subsequent changes will be subject to a $25 fee.

Extended hours may be available upon request and pending the Director’s approval, however 24 hour notice is required. We ask that you refrain from requesting hours on the day you need them, or on a regular basis to respect our need to accommodate them with staffing. In the event a family is utilizing extended hours too frequently, it will be at the program’s discretion to not accommodate those requests. Any extended hours will be charged your hourly rate, and be added to your ledger to be reflected in your overall tuition payments.

We do drop-in care for non-enrolled families in the evening hours only. This program was created for students who may need study time, to take an exam, etc. Please visit our Evening Care Programs page for more information.
We do have an extended hours request form that you can fill out. The director will notify you if there is availability. Your request is due 24 hours prior to the time you require care. In the case of an emergency where you are unable to pick up your child, we ask that you call the center and arrange for someone on your emergency contact list to pick your child up.
In order for your child to attend the ASUU Student Child Care Center, he/she must be well enough to eat the meals and snacks provided by the center. They must also be able to go outdoors. If your child exhibits symptoms of illness (fever, vomiting, diarrhea, sore throat, frequent cough, heavily running nose, frequent sneezing, unknown rash, conjunctivitis (pink eye) etc.) during the 24-hour period prior to scheduled attendance at the Center, your child should be kept home until the symptoms mentioned have disappeared or a note is obtained from your physician stating that your child does not have a contagious condition. Children must wait 24 hours after the last fever, vomiting and diarrhea episode. Please note with Conjunctivitis your child cannot attend the center until he/she has been on medication for 48 hours.  Please see our Parent Handbook for more information.
ASUU's classrooms are staffed to meet NAEYC adult child ratios. These are lower than state licensing standards. Purple Room (6 weeks-12 months) 1 teacher, 4 children, Yellow Room (12-24 months) 1 teacher: 4 children, Green Room (2 years-3 years) 1 teacher: 6 children, Blue Room (3 years-4 years) 1 teacher: 7 children, Red Room (4 years-5 years old) 1 teacher: 8 children. Each class has a teacher and an assistant.
Although unsettling, biting is developmentally appropriate for young children, particularly under two years old. Teachers work with the child in gaining language to prevent frustration. We also provide additional supervision and training for our staff on how to handle biting in the classroom. When a bite occurs, parents are always made aware both verbally and by a special form.
Children are never forced to nap at the ASUU Student Child Care Program. While all children may not sleep, they are all required to rest during this time.

 

 

 

 

 

 

 

 

 

 

 

 

For more information regarding our program policies and procedures, please view our Parent Handbook.

Last Updated: 9/28/16